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Soft skills

Soft skills are qualities that do not depend entirely on acquired knowledge and are essential for success at work.

Soft skills are difficult to assess. They are less inherent in specific jobs and more consistent with people's general disposition.

Soft skills enable effective interaction in relationships. They allow people to navigate their environment and work with others successfully.



Type of soft skills

  • Communication skills
  • Leadership
  • Teamwork
  • Problem solving skills
  • Adaptability
  • Time management
  • Conflict management
  • Interpersonal relationships
  • Stress management
  • Work ethic
  • Workplace etiquette
  • Flexibility
  • Creativity
  • Critical observation
  • Customer service
  • Decision making
  • Decisiveness
  • Emotional intelligence
  • Attention to detail
  • Change management
  • Storytelling